How to Personalize Your Agency’s Content & Engage with Prospects

By Jason Swenk on September 6, 2017

Looking for a new way to monetize your agency’s content marketing? Check out how you can use interactive content to personalize the user experience, engage with your prospects and gain trust by making the content more relevant. Learn what interactive content is all about and how you can use it to acquire new agency business.

In this episode, we’ll cover:

  • What is interactive content?
  • How can agencies use interactive content?
  • What types of interactive content work best for agencies?

Today’s guest is Randy Reyess, cofounder of Outgrow, a growth marketing platform that enables marketers to build interactive content that increases customer engagement. He’s on the show to share strategies on how you can create interactive content that captures more leads and helps convert them into clients.

What is Interactive Content?

You know those clever quizzes on Facebook that test your movie knowledge? Or calculators you find online to recommend what type of mortgage loan you need? That’s interactive content. Content that requires the participants’ active engagement — more than simply reading a blog post or watching a video. It helps the creator gather information about the user and move them along within the funnel.

How Can Agencies Use Interactive Content?

Randy says agencies should reflect on all the common questions their sales and support teams always seem to get. The best interactive content usually answers those types of questions. They are questions that take a lot of explanation, rely on several variables, and could not be easily explained in something as simple as a blog post. These are the types of things agencies can handle with a quiz or calculator.

When you offer all your options to prospects it can be overwhelming and confusing. And when you confuse – you lose. Interactive content helps you build a solution and make the recommendation that best suits a prospect’s specific needs.

What Type of Interactive Content Works for Agencies?

Agencies and SaaS companies are loving interactive content for capturing leads and acquiring new clients. Here’s how they’re using them:

  • Calculators: ROI is huge for your prospects and clients. They want to see what kind of bang they’re going to get for their buck. Agencies can use ROI calculators to help clients determine where and how to spend their budgets. Calculators provide useful information and build authority by not only providing a result but also explaining it.
  • Quiz: Agency prospects often think they need one thing, but in reality actually need something completely different. A short quiz can help them (and you) understand their goals and determine how to meet them. It eliminates the confusion and guesswork while also keeping the focus on the client and their needs. At the conclusion of the quiz, you can make a recommendation on which product or service they need based on quiz results.

Mistakes to Avoid When Creating Interactive Content

  1. Not having a promotion strategy. Some marketers create calculators without any plan for getting them to its users. Your interactive content can’t generate leads if there’s no plan for distributing the content.
  2. Not fully experimenting enough. If you want your content to be a lead generator it’s important to test the effectiveness of the lead gen form. Run testing on having different numbers of fields on the form, as well as where, when, and how much information you require from the user.
  3. Not understanding where the user is in the buyer’s journey. Understand what type of person you’re targeting and where they are in the funnel. Randy suggests starting with your end goal in mind. Then determine your target and whether you want to be educational (calculator strategy) or entertaining (quiz strategy).

Need Guidance and Support to Grow Your Agency Faster?

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We do this by bringing together successful agency leaders to share strategies, offer advice, and reveal what’s working (and what’s not working) in their agency. The truth is, whatever you want to accomplish in life, nothing will help you go further, faster than getting the right adviser in the context of motivated peers. If you want to GROW fast and smart, Digital Agency Elite mastermind will help.

Taking Your Agency to the Next Level

So we’ve looked at the benefits of interactive content but this is only one aspect you need to consider when wanting to take your agency to the next level. To improve your agency, you should take a step back and really look at areas you haven’t explored yet as well as struggles you need to focus on to improve your business. I have all you need to get through these obstacles.

I have the advice to share with you from using Facebook in your marketing strategy, ways of building authority for your agency, or even ways to pitch to big brand clients. If growth is your focus, I’ve discussed the four phases of growth within your agency and how website issues could be holding your business back from reaching your potential.

You can learn more about my life and my experience as well as lots of tips, tricks, and insights by reading my blogs that cover a wide variety of topics.

If videos are more your thing, did you know I have a Youtube channel?

You can check out more from my Ask Swenk series and more of my videos on my YouTube channel. There you will find advice from myself and other agency experts.

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